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Taxi Mobile App for Ordering

Mobile App
Taxi
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Our Contribution

Surveys

User interviews

Competitive analysis

Information Architecture

User Flows

Wireframing

Usability testing

Industry

Taxi

Duration

1 month

Team

UX/UI designer

Project manager

Lead UX/UI designer

Location

LA, USA

Pilot is a user-friendly taxi mobile app that allows users to easily book a ride and travel to their destination. With a simple and intuitive user interface, Pilot makes it easy for users to select their pickup and drop-off locations, choose their preferred type of vehicle, and track their ride in real-time. The app also offers multiple payment options and allows users to rate their driver and provide feedback after their ride. With its streamlined user experience, Pilot makes booking and taking a taxi a hassle-free and enjoyable experience for users.

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As a client of "My Planet" design agency, I would like to express my satisfaction with their exceptional services. The team at "My Planet" demonstrated a deep understanding of my project requirements and delivered a remarkable design solution that exceeded my expectations. Their creativity, attention to detail, and ability to translate my vision into a visually captivating design were truly impressive.

Tomas Jerkins, CEO at Polit

Read Full Review
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Designer’s Review

Pilot is a user-friendly mobile taxi app with a clean and intuitive interface, making booking rides effortless. It offers real-time tracking, multiple payment options, and the ability to rate drivers, ensuring a seamless and trustworthy experience. With some additional features like detailed driver profiles and pre-selected routes, Pilot has the potential to further enhance the user journey and become the go-to choice for hassle-free travel.

Problem

Cluttered and confusing user interface

Poor user experience when booking a rideInconsistent or unreliable ride

tracking and communication

Solution

Use a minimalist design with clear hierarchy and limited options per screen.

Utilize labels, icons, and colors for better understanding and accessibility.

Improve ride booking with step-by-step process, instructions, and progress indicators.

Provide personalized options based on location, history, and preferences.

Offer in-app support and feedback for issue resolution.

Ensure reliable ride tracking and communication using real-time GPS data.

Enable in-app messaging, calling, and notifications for user-driver communication.

Communicate changes, updates, and issues clearly and consistently.

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Information Architecture

In the Pilot mobile taxi app includes clear navigation, a hierarchy of information, consistent labeling, and search functionality. The design team iterated through user testing to refine the IA and improve the user experience. A blocked IA can hinder user tasks and information finding. A well-designed IA leads to better user experience by helping users find information and complete tasks in the app.

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User Flows

User flows in the Pilot mobile taxi app are designed to ensure that users can complete tasks efficiently. By mapping out user flows, the design team identifies and improves potential bottlenecks, making it easy for users to accomplish their goals. Iterations through user testing refine user flows, leading to a better user experience in the app.

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Wireframing

User flows in the Pilot taxi app are designed to ensure that users can complete tasks efficiently. By mapping out user flows, the design team identifies and improves potential bottlenecks, making it easy for users to accomplish their goals. Iterations through user testing refine user flows, leading to a better user experience in the app.

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Onboarding

To maintain brand consistency, we refined and iterated upon key corporate identity elements and scaled them to create a cohesive brand system, complete with guidelines and a UI kit. Our designers then applied this system to marketing materials and an updated, user-friendly website.

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Application Management Flow

We wanted to show the maximum simplicity in managing the application, reduced the necessary actions for registration, developed an attractive and minimalist design, where there are no extra actions when ordering a taxi.

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